When an entire organisation is encouraged to recognise one another’s achievements, this kind of organisational atmosphere produces tremendous positivity throughout the workplace. Colleagues actively looking out for one another, and more than that, actually seeking out ways to help and give recognition to one another.
Research has shown (Grant) that where and when this does exist, there is also faster problem-solving, more efficient co-ordination and less variability in work simply because people are willing to step up and cover for one another when the need arises. Continuity is established and purpose is preserved. Commitment is demonstrated.
So, according to a 2013 workforce mood tracker survey, of those who have openly and positively recognised a colleague in the last month, 62% described themselves as “highly engaged” and of those who admitted to never having done so towards any colleague, only 27% said they would describe themselves as highly engaged.
But to find this degree of mutual support and open recognition as the norm is often thought of as the holy grail, it’s so rare! In my whole career, I’ve only experienced it twice. So why is this? Why don’t we go about our days anymore, seeking ways to help each other? Why have we become so insular and self-preserving? Only we can answer this for ourselves, and its well worth reflecting upon due to it’s propensity to spread.
So it seems sensible, that if the leadership of any team or organisation can invest in creating an environment, climate and culture that promotes positive feedback AND reinforces the organisation’s core values, then it can only be a positive and powerful force for engagement.
All this starts with us, as individuals, each and every one of us. No, not waiting to see it first from someone else, but taking responsibility to find ways to support and recognise colleagues in the first instance.
Have you ever experienced this before? If so, how did it feel and what was your role in making it happen?