THURSDAY THOUGHTS! - 7 Habits of Highly Effective People - Part 4

Posted by | November 01, 2012 | Thursday Thoughts | No Comments

“Habit 4 – Think win/win”

Refining this habit is the most effective way of working with other people.  It’s focussed on results not methods.

There are 6 basic paradigms of human interactions:

1. win/win: this is a mindset which constantly seeks mutual benefit with all parties feeling good about decisions and committed.

2. win/lose: authoritarian approach which uses a personal power base

3. lose/win: one party rolls over and allows the other to do whatever it likes.

4. lose/lose: bitter and so centred on the “enemy” you are willing to hurt your own interests if it also means they lose too.

5. win: self interested, leaving other party to look out for themselves.

6. win/win or no deal: general agreement to disagree if mutually agreeable deal cannot be reached.

In developing (1) or (6), you will need to harmonise 5 dimensions, being:

a. Character: this requires integrity, maturity and mentality (on both parts).  Both need to realise the plethora of opportunities available.

b. Relationships: This is your Emotional Bank Account.  Make deposits often, build up credit with those you need to negotiate with over a period of time.  It brings credibility and trust.  this sort of relationship is absolutely key to any successful negotiation.

c. Agreements: Give definition and direction. Effective negotiations focus on desired results rather than methods to be followed.

d. Systems: The organisations both parties operate within need to support a win/win mindset.  This includes all things like: training/planning/budgeting/communication/information and compensation, all having to support a win/win mindset.

e. Processes: Ability to separate the person from the problem.  Focus on interests and outcomes rather than on positions.  All options should result in positive mutual gain.  These processes are more fully discussed in Parts 5 and 6 of this series, so keep coming back!

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Sharon Davidson
Organisational development professional specialising in personal, team and whole organisation improvement. Full range of OD tools and techniques available including: Belbin team role analysis; learning style inventories; 360 degree feedback; cultural assessments; personality psychometrics; strategic planning and workshop facilitation. (This list is not exhaustive!)

Improvement is everyone's concern: +44 1550 720902 will start that process today.

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  • Alison Crawford says:

    Very relevent to happenings in my world at the moment. Some of the processes my team carry have been criticized on several levels, in a way that has put the backs up of my senior managers and I. It’s really hard to seperate the person (who isn’t applying the critcism in a very tactful, considerate or even professional way) from the issue. I think on reflection, the last meeting was so difficult as both sides were very firmly in paradigm (5) and not willing to shift.

    Deep breath, taking a step back to see the bigger picture and see how both sides can win.

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